DashboardLayoutOneCol
Menu:WelcomeMenuPage
|
0
0
Menu:ConfigManagementCI
../images/icons/icons8-database.svg
3
Contact
4
Location
1
BusinessProcess
2
ApplicationSolution
6
Server
7
NetworkDevice
|
1
0
Menu:RequestManagement
itop-welcome-itil/images/user-request-deadline.svg
Menu:UserRequest:OpenRequests
SELECT UserRequest WHERE status != "closed"
status
new,assigned,escalated_tto,escalated_ttr,resolved
1
UI:WelcomeMenu:MyCalls
SELECT UserRequest AS i WHERE i.agent_id = :current_contact_id AND status NOT IN ("closed", "resolved")
|